Checkout Issues

Estefany Sierra Updated by Estefany Sierra

Why doesn't my coupon code work?

  • Coupon codes can have certain exclusions. For instance, codes cannot be combined with each other or with any other offers (including sitewide promotions).
  • Coupon codes do not work on sales items or certain combo kits.
  • Coupon codes can be specific to product lines: Bike, Dive, Camera.

Why can't I enter my address?

  • If you are an international customer, visit our International Customer FAQ for more information.

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