Reflex Mounting Tips
Reflex Basic Operations
Reflex Imaging Control Quick-Start Guide
Reflex Transmitter Setup/Operation
Reflex User Manual
Reflex Battery Manual
Clx10 Support Videos
Camera & Broadcast Products
Charging your External Batteries
Using the External Battery Kit with your Stella
Attaching the Speed Ring Gel Holder
How to mount the Stella Pro CLx Profoto or Bowens Softbox C-Stand Adaptor
Using the Light & Motion Profoto Adapter with Profoto Softboxes
Stella Pro Travel Lockout Mode
Attaching the barn doors to your Stella 1000
Charging your Stella lights
Stella Travel Lockout
Camera Light Manuals
Bike Manuals - Current User Guides
Bike Manuals - Discontinued Lights
Nip (headlight) and Tuck (taillight) Manual for eBike
Urban Manual 2017-'18 (Trail1000/1000FC/900/700/500/350)
Stella 300 & 600 Dual Manual
Urban Manual 2018-'19 (Trail1000/1000FC/1000/700/500)
Seca 800 & 1400 Manual
Urban Manual 2016-'17 (850/800FC/800/650/500/350)
Urban 180, 300, 500 (2012) Manual
Battery Care Tips - Bike Lights
Run-time Test - Bike Lights
Bike Light Not Charging
External Battery Compatibility Matrix
Batteries and cold temperatures
Low Battery Indicator Warning
My Light is off, but light is still on
Mounting Your Lights
How to mount your Vis 360 and Vis 360+ on your helmet?
Solite Helmet Mount
Mounting Your Urban
Mounting Your Vis 180
Mounting the Seca and Stella lights on a Helmet Mount
How to mount and use your Seca Comp / Taz bike light?
Vis 180 Removal Tutorial
Solite Bike Mount
Assembling your 2012-'14 Urban Mount
Urban GoPro Mount Installation
Urban Quick Release Mount
Travel Lockout - All Bike Lights
Dive Light Servicing
Sola Wake Up / Bump
Sola - Removing switch assembly and opening purge valve
Battery Care Tips - Dive Lights
Taking care of your Sola
Cleaning Your Sola Contacts
Sola is not charging - Cleaning the contacts
Dive - Travel Lockout
Traveling with your Sola
Travel Lock-out Mode for Sola
Travel Lock-out Mode - GoBe
GoBe won't turn on, red light flashing
Choosing your Dive light
Using your Dive light above water
How deep can you take a Sola Dive light?
Sidekick: Tips and Tricks
How often should I grease/replace my o-rings?
Help! I don’t know how to turn my Sola off!
The Sola Dive Family
Sola Old Style vs. New Style Body
Run-time (Burn-time) Test - Dive Lights
Can my Sola be used above water?
The Sola Imaging Family
How often should I white-balance? Should I use my filter or my lights?
Sola is not charging and won't turn on
Charging your Sola
How should I store my housing and lights?
Sola won't turn on, indicator lights flash red
What do the colored LED lights on my Sola mean?
Mounting Your Dive Products
Return Shipments (sending us stuff...)
Can I ship to a different address/person?
Where do you ship to?
What's the deal with Back-Orders?
How do I check the status of my order?
How long is this going to take?
Where is my shipment?!
Checkout & Payment
Warranty & Upgrades
This issue is commonly known as a "sleeping Sola." It can happen to old and new lights alike.
Why do Solas do sleep?
The short reason is, battery preservation. Neglected batteries conserve remaining battery life to avoid deep discharge (battery damage) by hibernating. This can happen to a Sola light left in storage for an extended period of time or can it can also occur if the battery had been run all the way down after a dive and was not charged within adequate time for the battery to recover.
*Deep discharge is a term for a battery in a state of unrecoverable and complete depletion.
How to "wake" a Sola:
Plug your charger into the wall and proceed to tap the charger prongs rapidly against the light's charge contacts for 5-10 seconds, the immediately plug the charger all the way in. This surge of power can jolt the circuit, allowing the light to power back up and start taking a charge. This can take a couple tries, so don't give up the first round!
Be aware that the Sola can sometimes take up to 10 seconds to start charging even on a good day, so allow the light some time to begin charging after you've completed the tapping part of the process.
If you notice any corrosion on the prongs of the charger or in the ports of the light, this must be cleaned before the waking process can be attempted. Use this link for information on best cleaning practices. Cleaning Your Sola Charge Ports.