Reflex Mounting Tips
Reflex Basic Operations
Reflex Imaging Control Quick-Start Guide
Reflex Transmitter Setup/Operation
Reflex User Manual
Reflex Battery Manual
Clx10 Support Videos
Camera & Broadcast Products
Charging your External Batteries
Using the External Battery Kit with your Stella
Attaching the Speed Ring Gel Holder
How to mount the Stella Pro CLx Profoto or Bowens Softbox C-Stand Adaptor
Using the Light & Motion Profoto Adapter with Profoto Softboxes
Stella Pro Travel Lockout Mode
Attaching the barn doors to your Stella 1000
Charging your Stella lights
Stella Travel Lockout
Camera Light Manuals
Bike Manuals - Current User Guides
Bike Manuals - Discontinued Lights
Nip (headlight) and Tuck (taillight) Manual for eBike
Urban Manual 2017-'18 (Trail1000/1000FC/900/700/500/350)
Stella 300 & 600 Dual Manual
Urban Manual 2018-'19 (Trail1000/1000FC/1000/700/500)
Seca 800 & 1400 Manual
Urban Manual 2016-'17 (850/800FC/800/650/500/350)
Urban 180, 300, 500 (2012) Manual
Battery Care Tips - Bike Lights
Run-time Test - Bike Lights
Bike Light Not Charging
External Battery Compatibility Matrix
Batteries and cold temperatures
Low Battery Indicator Warning
My Light is off, but light is still on
Mounting Your Lights
How to mount your Vis 360 and Vis 360+ on your helmet?
Solite Helmet Mount
Mounting Your Urban
Mounting Your Vis 180
Mounting the Seca and Stella lights on a Helmet Mount
How to mount and use your Seca Comp / Taz bike light?
Vis 180 Removal Tutorial
Solite Bike Mount
Assembling your 2012-'14 Urban Mount
Urban GoPro Mount Installation
Urban Quick Release Mount
Travel Lockout - All Bike Lights
Dive Light Servicing
Sola Wake Up / Bump
Sola - Removing switch assembly and opening purge valve
Battery Care Tips - Dive Lights
Taking care of your Sola
Cleaning Your Sola Contacts
Sola is not charging - Cleaning the contacts
Dive - Travel Lockout
Traveling with your Sola
Travel Lock-out Mode for Sola
Travel Lock-out Mode - GoBe
GoBe won't turn on, red light flashing
Choosing your Dive light
Using your Dive light above water
How deep can you take a Sola Dive light?
Sidekick: Tips and Tricks
How often should I grease/replace my o-rings?
Help! I don’t know how to turn my Sola off!
The Sola Dive Family
Sola Old Style vs. New Style Body
Run-time (Burn-time) Test - Dive Lights
Can my Sola be used above water?
The Sola Imaging Family
How often should I white-balance? Should I use my filter or my lights?
Sola is not charging and won't turn on
Charging your Sola
How should I store my housing and lights?
Sola won't turn on, indicator lights flash red
What do the colored LED lights on my Sola mean?
Mounting Your Dive Products
Return Shipments (sending us stuff...)
Can I ship to a different address/person?
Where do you ship to?
What's the deal with Back-Orders?
How do I check the status of my order?
How long is this going to take?
Where is my shipment?!
Checkout & Payment
Warranty & Upgrades
Bike Light not Charging
|Int. Battery Lights||VIS/Urban||SECA COMP/TAZ||VIS 360 PRO||VIS 360 PRO Plus||Rando 500||
|Ext. Battery Lights||Seca Race*||Seca Enduro*||VIS Adventure*|
There can be a host of reasons why your light is not charging. Here are some techniques to help you troubleshoot.
1. Try a different power source. If you charge through your computer/laptop try using a 2 amp wall socket charger to confirm that it is not a USB port issue. A computer's USB port is usually only active when the computer is on (not hibernating) and many times don't provide adequate amperage to begin with. There are also many knock-off wall adapters you can find online and at the checkout lines of grocery stores that either don't provide enough current or break after a short period of time. Be sure to use a trusted brand for best results. Lastly, even though it may seem unnecessary, try a different wall socket all together. You could be unaware that a fuse is blown in your house or there is an underlying wiring issue with that particular outlet you are using.
Urban light charge indicators are known to blink green and red if the current is not sufficient. The light will also simultaneously enter Travel Lock-out mode if the light is plugged into an outlet or computer with amperage below .5amps.
Taz lights can actually tell you what amperage your computer or outlet is giving you. Holding the secondary button while the light is plugged in will indicate the rate at which the Taz is charging:
Red: <0.5 Amp
Amber: 0.5-1 Amp
Green: >1 Amp
2. Try a different charge cord. Charge cords are perhaps more abused than lights--they get bent up, tangled, and tossed around carelessly. This abuse is expected, but sometimes the cords received trauma that they weren't intended to endure. It hard to recognize whether or not if the cord is damaged, so don't be hasty to rule this option out.
Our cords consist of Micro-USB and Mini-USB Connections, common styles for many of today's rechargeable electronics. We use a particular length of 18"; short enough to deliver the amperage needed to charge the light efficiently and long enough to make it practical for everyday use. We recommend using a cord around the same length but it doesn't hurt to try what you have on hand, regardless of length, before finding other means.
*Cords over 4 feet will likely not provide enough amperage to the light.
3. External batteries. The Smart External Battery Charger is the only current charger for all Seca, and VIS Adventure products. This replaced the Multi-Chemical Charger from past generations of lights. First step is to try a different wall outlet or power strip. Check to see if there are any wires pulling loose from the base of the plug. Red or white wire sheaths where the cord is connected to the plug will be exposed (time to replace the charger). If you also have other batteries or chargers from previous Light & Motion purchases, try different combinations to nail down whether you have a battery or charger issue.
The green light on the charger, indicating a full charge on either the Smart External Battery Charger or the Multi-Chemical Charger will illuminate within the first 10 minutes if the battery has expired. This usually happens after a battery has been kept in storage for years, or has reached its end-of-life after many years of consistent use.